Last updated: January 1, 2026
We collect information you provide directly to us, including when you register for an account, use our payroll services, or contact us for support. This includes name, email address, company name, employee data (names, KRA PINs, salary information, NSSF/NHIF numbers), and payment information.
We use the information we collect to provide, maintain, and improve our payroll services; process payroll and generate statutory returns; send transactional emails and service notifications; comply with legal obligations including KRA reporting requirements; and provide customer support.
Your data is stored in secure, encrypted databases. We use enterprise-grade row-level security to ensure each company's data is completely isolated from other tenants. All data is encrypted in transit using TLS and at rest using AES-256 encryption. We maintain regular automated backups.
We do not sell, trade, or share your personal data with third parties for marketing purposes. We may share data with KRA and other statutory bodies as required by Kenyan law for compliance purposes. We may use trusted service providers who assist us in operating our platform, subject to strict confidentiality agreements.
You have the right to access, correct, or delete your personal data. You may request a copy of your data or request deletion of your account by contacting us at info@lexaccountings.com. We will respond to all requests within 30 days.
We use essential cookies to maintain your session and remember your preferences. We do not use tracking or advertising cookies. You can disable cookies in your browser settings, though this may affect the functionality of our service.
We retain your data for as long as your account is active or as needed to provide our services. Payroll records are retained for 7 years as required by Kenyan tax law. You may request deletion of your account and associated data at any time, subject to our legal retention obligations.
We may update this Privacy Policy from time to time. We will notify you of any significant changes by email or by posting a prominent notice on our website. Your continued use of our services after any changes constitutes your acceptance of the new policy.
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@lexaccountings.com or call +254 720 861 201. Our offices are located in Nairobi, Kenya.